How to Order

ORDERING

You can order and pay online. Registered customers can update delivery addresses, upload artwork, track orders and view order history through their secure account page. We also allow orders to be placed via PayPal Express, which requires no registration.

Online

1. Create an account or log in to your account.
2. From the item page, enter the total number you require in the quantity box, click Update, then select from the options in the following sections as they appear.
3. If you have a deadline, we have a Got a Deadline facility to help you choose the correct postage option for your order. Our current dispatch times are shown in the shopping basket, together with the different postage options we offer. If you choose the courier option or one of our Premier services, please let us know your deadline when you place your order.
4. Dispatch dates allocated to an order are subject to prompt, same-day approval of artwork sample(s). Any delay may result in a later dispatch date.
5. Artwork should be submitted at the time an order is placed. This can be done as part of the checkout process. Registered customers can also submit artwork/text by logging into their account. Alternatively, artwork or information can be emailed to us.
6. Make payment online with a credit/debit card using Worldpay or PayPal.

Repeat Orders

If you wish to make a repeat order with exactly the same quantity and the same design(s), you can use the repeat order button in your account. As you have already approved the artwork, you will not be sent new artwork samples for approval. Instead, your previously approved artwork will be uploaded to your current order. We always advise that you review these carefully, as repeat order designs are printed straight away and prepared for production.

Should you wish to use different artwork or purchase a different quantity, this is not a repeat order and a new order should be placed.

ARTWORK

For customers who wish to create their own designs, there is an artwork template available at the bottom of the product page. There is also an artwork guide with design specifications.

If you require us to create the artwork, please reply to the order receipt that will be emailed straight after purchase with a detailed description of how you would like your design(s) to look. If required, please include specific font names and colours, with a CMYK colour reference or colour swatch, as well as any images you require. Our team will then create an artwork sample based on this information, which will be emailed to you for approval.